Frequently Asked Questions

Will I need a credit card for my hotel stay?

Each room will need a credit card. Upon check-in at each hotel, your credit card will be charged a deposit for any incidentals (e.g. damaging something in the room). This money will be returned after you have checked out.

When will we receive our itinerary?

The approximate date that you should receive your itinerary is the first week of October, 2024.

When is the deposit deadline?

The deadline for deposit payment is JULY 29, 2024.

How do I book an additional trip (CN tower dinner, Niagara tour etc.)?

Please contact royaltours@semex.com to inquire about additional trips, and pricing. Cost is based on number of participants, and will be priced per group. More information on additional attractions can be found on the “Pricing” page.

When should I order clothing from the Semex Store in order to have it arrive when I am in Canada?

To have the best chance of clothing arriving in time, please ensure you have ordered any items from the Semex promo store by September 1, 2024.

How are we being transported to farms?

Transportation will be provided on comfortable coach buses equipped with power outlets and a washroom. The groups that will travel together will be combined based on speaking language.

Are there any options to tour herds in the USA?

Our Royal Winter Fair tours will only be touring herds in Canada. If you are interested in touring farms in the USA, please connect with Clarissa McCallum to organize a tour for another time.


Clarissa McCallum, Marketing Coordinator


Phone: 613-483-5819


Email: royaltours@semex.com

Where is breakfast in the hotel?

The hotel is providing a separate buffet for our tour group from the one in the hotel lobby.


When will we receive our clothing?

Your clothing will be available upon check in at the hotel when you arrive.

When is the final payment deadline?

The deadline for deposit payment is SEPTEMBER 25, 2024.

Can I get tickets for the Toronto Maple Leafs game?

Our Semex staff is unable to assist in the purchasing of Toronto Maple Leafs tickets. We recommend you use the following website to purchase: https://www.scotiabankarena.com/teams/detail/toronto-maple-leafs

Can we book a Sunday night dinner for arrival?

Please contact royaltours@semex.com if you would like to book a dinner for your group when you arrive on Sunday evening. Our ability to book a dinner for your group is dependent on flight arrival times. This will be an additional cost that you will see on your final payment invoice.

Who should I call if I need any assistance during my travels?

Please call Clarissa McCallum at 613-483-5819.

Where can I find more information about The Royal Agricultural Winter Fair?

More information can be found here: https://www.royalfair.org/agriculture-competition-schedules/. A schedule of events for shows and more will be released closer to the event.


Samantha Kennedy, Marketing Coordinator


Phone: 705-768-1554


Email: royaltours@semex.com

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